Terms of service

These Terms of Service (“Terms”) govern the access to and use of the Before Buy platform, including its website, mobile applications, and related services (collectively, the “Platform”). By accessing or using the Platform, you agree to be bound by these Terms.

If you do not agree, please do not use the Platform.

1. About Before Buy

Before Buy is an online platform that enables users to discover and purchase genuine products at transparent prices, with convenient and hassle-free delivery, sourced from verified sellers and partners.

Before Buy itself does not manufacture products. Depending on the transaction, Before Buy may act as:

  • A facilitator, or

  • A logistics and order-management intermediary

2. Eligibility

You must:

  • Be 18 years or older

  • Be legally capable of entering contracts under Indian law

  • Provide accurate and complete information

Before Buy reserves the right to deny access at its discretion.

3. User Account Responsibilities

Users agree to:

  • Maintain accurate account information

  • Keep login credentials confidential

  • Be responsible for all activity under their account

Before Buy is not liable for losses caused by unauthorized account access due to user negligence.

4. Product Information & Pricing

  • All products listed are intended to be authentic and genuine

  • Prices displayed are final product prices, unless otherwise stated

  • Prices may change due to:

    • Stock availability

    • Seller updates

    • Market conditions

Before Buy strives for accuracy but does not guarantee error-free listings.

5. Orders & Acceptance

  • Placing an order constitutes an offer to purchase

  • Orders are confirmed only after:

    • Payment (if applicable)

    • Seller acceptance

    • Inventory confirmation

Before Buy reserves the right to cancel or reject orders due to pricing errors, stock issues, or suspected misuse.

6. Payments

  • Payments may be processed through third-party payment gateways

  • Before Buy does not store sensitive payment information

  • Any payment failures or delays caused by external providers are outside Before Buy’s direct control

7. Delivery & Logistics

  • Delivery timelines are estimated, not guaranteed

  • Delays may occur due to:

    • Seller dispatch timelines

    • Logistics partners

    • Force majeure events

Before Buy facilitates delivery but is not liable for delays beyond reasonable control.

8. Returns, Refunds & Cancellations

  • Return and refund eligibility varies by product and seller

  • Applicable policies will be clearly displayed on the product page

  • Refunds, if approved, will be processed via the original payment method within a reasonable timeframe

Certain products may be non-returnable due to their nature.

9. Third-Party Sellers

  • Products may be sold by independent third-party sellers

  • Before Buy:

    • Does not control seller manufacturing processes

    • Is not responsible for seller warranties unless explicitly stated

  • Any seller-specific obligations will be disclosed at checkout

10. Prohibited Activities

Users must not:

  • Misuse the Platform for fraud or unlawful activity

  • Attempt to manipulate pricing or listings

  • Reverse engineer, scrape, or misuse platform data

  • Submit false claims or abuse return/refund systems

Violation may result in suspension or termination.

11. Intellectual Property

All trademarks, logos, content, platform design, and workflows belong to Before Buy.
Unauthorized use is strictly prohibited.

12. Limitation of Liability

To the maximum extent permitted by law:

  • Before Buy shall not be liable for indirect, incidental, or consequential damages

  • Liability, if any, shall be limited to the amount paid by the user for the relevant order

13. Indemnification

You agree to indemnify Before Buy against any claims arising from:

  • Violation of these Terms

  • Misuse of the Platform

  • Breach of applicable laws

14. Termination

Before Buy may suspend or terminate access:

  • For violation of these Terms

  • For suspected fraud or abuse

  • Without prior notice if required to protect the Platform or users

15. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.
Courts at [Insert City] shall have exclusive jurisdiction.

16. Changes to Terms

Before Buy may modify these Terms from time to time. Continued use constitutes acceptance of updated Terms.